Privacy Policy
Last updated: 2026
1. Information We Collect
When you contact Bill Support, we may collect personal information including your name, phone number, email address, ZIP code, and details about your utility account to provide bill support services.
2. How We Use Your Information
We use your information to: review your utility bill situation, match you with relief programs, communicate about your case, and improve our services. We do not sell your personal data to third parties.
3. Information Sharing
We may share your information with: assistance program administrators (with your consent), utility providers (to negotiate on your behalf), and service providers who help us operate. We do not share data for marketing purposes.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse.
5. Cookies
Our website uses cookies for analytics and to improve user experience. You can disable cookies in your browser settings.
6. Your Rights
You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at support@billsupportusa.com.
7. Children's Privacy
Our services are not directed to anyone under 18. We do not knowingly collect data from minors.
8. Changes to This Policy
We may update this policy from time to time. Continued use of our services after changes constitutes acceptance.
9. Contact
For privacy questions, contact us at support@billsupportusa.com.