Refund & Cancellation Policy

1. Free Service

Bill Support provides a free bill review and program matching service. We do not charge customers for consultations, applications, or general support — therefore, no refunds are typically applicable.

2. Cancellation

You may cancel your engagement with Bill Support at any time by calling us at (888) 249-4130 or emailing support@billsupportnow.online. Cancellation takes effect immediately.

3. Paid Services (If Applicable)

If, at any time, Bill Support offers optional paid services or premium features, the following terms apply:

• Refund requests must be made within 7 days of payment.
• Refunds are processed within 5–10 business days to the original payment method.
• Services already rendered are non-refundable.
• Refund requests must be made in writing to support@billsupportnow.online.

4. Third-Party Programs

Refunds for any fees charged by third-party assistance programs, utility companies, or government agencies are governed by those parties' own policies. Bill Support cannot issue refunds on their behalf.

5. Non-Refundable Situations

Refunds will not be issued in the following cases:

• Customer provided inaccurate or incomplete information.
• Customer was deemed ineligible for a program after application.
• More than 7 days have passed since the payment date.

6. How to Request a Refund

Email support@billsupportusa.com with your full name, contact details, payment date, and reason for refund. Our team will respond within 3 business days.

7. Changes to This Policy

We may update this policy from time to time. Please review it periodically for any changes.